Insotel Fenicia Prestige Suites and Spa, Ibiza

We stayed in a Suite with Private Pool at the Insotel Fenicia Prestige Suites and Spa in June 2013 for seven nights booked through Thomson Holidays.

I’d been to Ibiza before in my twenties but never to Santa Eulalia, which is touted as one of Ibiza’s more upmarket resorts.  The area has the only river on the whole of Ibiza, the Santa Eulalia River, and the Fenicia Prestige sits nicely on its banks.  There are two clean, sandy beaches in the resort as well as a marina and lots of restaurants and shops as well as watersports if that’s your sort of thing.  Master ATWWAH loved watching the ‘motorbikes on the water’ or jetskis as most of us call them.

I’ve posted previously about why I think Ibiza is the perfect family holiday destination.

The Fenicia Prestige is promoted as one of the nicest hotels in the area and we weren’t disappointed.  We had a private transfer, arranged through Thomson Holidays, and a relatively short drive, about 30 minutes, from the airport.  The front of the hotel has lots of water features including mini waterfalls and some wildlife which kept Master ATWWAH entertained as we got the cases.

The hotel is pretty big but not in an impersonal way.  It also never felt crowded although we did go in June so we were outside the school holidays.  The outdoor space is definitely the highlight.  The rooms all seem to overlook the huge swimming pool and sunbathing area with some amazing sunloungers for those who like to worship the sun all day.  There is also a little children’s pool which is tucked away behind the open terrace restaurant with its own seating area.  This is perfect for families with little ones as they can play quite safely and the main pool is quite intimidating due to its size (and wasn’t heated)

View from balcony

View from the room balcony of the inviting looking pool


Check out the fancy sunloungers

There is a children’s play area which is open throughout the day including a great play house outside which Master ATWWAH loved and an air-conditioned lovely room with gorgeous toys and activities as well as a good changing area for those with babies.  Children were encouraged to take toys to play with around the pool or to loan them for the evening and this even included little tricycles.  It was a really nice touch which wasn’t really shouted about at reception or anything, another family told us about it.


Master ATWWAH rearranging the cupboards in the playhouse

The hotel seemed a great place to take toddlers and also babies.  There were loads of couples with tiny babies there and part of the main pool area had a nice lawn area which is where those with babies seemed to spend most of their time between feeds and naps.  The hotel is well equipped for prams with lots of ramps everywhere.   The only place there isn’t a ramp is the side entrance taking you to the river which cuts out about a 10 minute walk around the side of the hotel when you head into town.  The path is quite bumpy and not great with a pram but two adults can easily carry a pram with a sleeping child in it or just carry the pram with a toddler jumping over the stones and railway tracks as Master ATWWAH called the footpath.

There is also a spa which smelt lovely every time I walked past it but sadly I never got the chance to use it.

All the suites are on the top floor of the hotel with brilliant views of the resort from the upstairs area.  We booked a suite with a private pool.  It wasn’t really a suite as such though, just a very big room with a sofa bed that converted into a bed but plenty of room for a cot as well as a large adult sized bed.  The bathroom was huge and the shower was amazing.  There were then some stairs taking you to the outside area with a double sun lounger, table and chairs and a little jacuzzi bath.  Not quite a private pool but nice.

We booked breakfast only food wise which I think was the best decision.  The breakfasts were great, buffet style but lots of things cooked to order and a huge choice.  There was the option to sit in or out too.  The waitresses in particular during breakfast were brilliant with children and regularly stopped to chat to them or take them for a little walk around if they were getting restless.  And despite the guests being mixed when we stayed, some with kids and some older guests with no kids everyone seemed to get along.  Sometimes you feel like you have to keep your children out of the way and quiet all the time but the breakfast area was big enough that if people wanted to avoid sitting near children they could.  The same for the outside area too with some bits definitely having a more adult only feel even though there weren’t segregated areas.

The hotel offers half-board with a buffet in the evening too.  We tried it once and the food was nice enough but it felt a bit samey after having breakfast in the same room and I’m glad we didn’t book it for the whole week.  There are two restaurants you can book to eat in at the restaurant.  Vinoteca does Mediterranean food and we didn’t visit there as it looked a bit stuffier than the other option.  We really liked Monsoon, an Oriental restaurant, where you could sit outside and have a view of a water feature which Master ATWWAH loved.  The food was really good too and the menu was probably a bit more child friendly than Vinoteca.  The waiting staff were great and again, without neglecting other guests, gave Master ATWWAH some attention.  We always eat early on holiday and that probably helped too along with the Postman Pat stories we took.

There are lots of food options in Santa Eulalia with loads of restaurants around the resort.  One of our favourites was a stones throw from the hotel on the beach which also did a great jug of sangria.  It was perfect for taking children as they could play on the beach while you waited for the food and even when it arrived they could sit and watch people doing watersports and so on.  A lot of the restaurants on the main ‘strip’ were very British in their menu and decor with one belting out that night’s Coronation Street.  It may not be everyone’s thing.  I love Corrie but not on holiday.

Ibiza Pic

Checking out the villas from Santa Eulalia

The restaurants around the marina, about a 15-20 minute walk from the hotel, were definitely a bit more cosmopolitan and had great views of all the yachts.

We took regular ferry rides out from the marina on days we weren’t around the pool and went to Ibiza Town which is definitely worth a visit in the daytime and evening.  We visited the beach resort of Es Cana, popular with families and we went on the day which coincided with the hippy market which was a bit like a much, much smaller Glastonbury and provided lots of people watching.  It’s a nightmare with a pram (be warned!)

Just outside the hotel there was lots to keep children entertained though, simple things like the bridge over the river and watching the ducks and the little playground almost directly outside.  The main ‘strip’ on the beachfront was very pram and toddler friendly with fountains, street entertainers and obviously the beach and sea to explore.

I definitely recommend the hotel for families with toddlers and babies.  I’m not entirely sure how much there is to do for older kids once they’ve had enough of the pool but the Thomson rep I was chatting to said it is a really popular choice for families and packed in the school holidays.

Mrs ATWWAH’s tips for staying at the Insotel Fenicia Prestige Suites & Spa

  • Don’t bother with booking half-board, there are lots of food options in the surrounding restaurants and you can always book one of the hotel restaurants for a night or two without committing to eating in the buffet every night
  • Try to visit out of season.  We were told that the hotel and the resort gets REALLY busy during the school holidays
  • Definitely head to the marina to take a ferry to Ibiza Town or one of the other resorts close by
  • Make time during afternoon nap time for a jug of sangria at one of the many bars on the beachfront.  One of the benefits of having the suite was being able to sunbathe and read a book uninterrupted during nap time
  • If you have a young baby this holiday is perfect – short flight time from the UK and the hotel is more than equipped for guests with babies





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